Continuing a Legacy of Quality Banking Service: Q&A with First Citizens Bank | Back to business

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First Citizens remains committed to building lasting relationships with its customers, even during a pandemic.






How has the pandemic affected your business practices?

We communicated to our customers that they could count on us and that the pandemic would not impact our ability to serve them. We intended to let them know that we were open for business and that we were there to help them.






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Will you be doing something different for the foreseeable future?

We will continue to focus on meeting the total financial needs of our clients. Over the years, we have helped people through economic ups and downs, and we will continue to do so.






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How is your bank different?

We combine the resources of a national bank with the values ​​that flow from our beginnings as a community bank. First Citizens has been run for three generations by members of one family. We are one of the largest family-owned banks in the country, which allows us to continue our legacy of stability and long-term thinking.






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Are there exciting changes or new products and / or services on the horizon for first-time citizens?

May is National Small Business Month, and we want to let small business owners know that we are on their side. We understand the challenges and opportunities facing businesses and private companies working to create value for the future. We help with payroll, credit, cash management, and more.






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For more information, stop by one of five First Citizens locations in Lynchburg or three branches in Bedford County.

This content was produced in partnership with the advertising agency. News and editorial services played no role in its creation or posting.

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