ICICI bank customers can now instantly manage any bank’s credit card with this app



ICICI Bank announced Monday that it has activated a feature that allows customers to pay and manage their credit card dues for any bank using their “iMobile Pay”. The good thing about this app is that it is so universal in terms of the platform. It allows customers to add any bank’s credit cards to the app in seconds, according to the press release. It has also been touted that the customer can then pay and manage the dues towards the credit card from the same app. Essentially a one stop shop. According to the Bank’s statement on the update, the new facility offers improved convenience to the customer, especially those who have more than one credit card to their name. It also promises safety and security.

ICICI Bank spoke about the convenience of the app, saying the new feature takes the hassle out of visiting many websites for each bank to pay or manage credit card dues. As an added benefit, customers can set reminders on the app, as well as view their payment history for all their cards on an individual basis, share payment confirmation via WhatsApp, and even manage or change due dates as per. the billing cycle of the respective cards. The aim of the initiative is to try to streamline the process while alleviating the burden of existing chains.

Speaking about the initiative, Bijith Bhaskar, Head of Digital Channels and Partnerships, said, “ICICI Bank is always striving to introduce solutions to improve customer comfort and their banking experience. This new feature of the Bank’s state-of-the-art mobile banking application is a testament to this effort. With a large portion of customers using multiple cards for their different needs, this new solution aims to help them ease the burden of paying their bills by credit card. It gives them the convenience of a one-stop payment solution for all of their credit cards on a single platform and eliminates the need for them to juggle multiple portals for payments.

IMobile Pay is basically a banking app that provides around 350 services. The app has been renamed and switched from iMobile to iMobile Pay in December 2020, with the intention of doing exactly what it’s set for now. ICICI Bank claims this is an “industry first” initiative that has brought a new level of digital empowerment to its customers. The app offers customers a whole range of ICICI Bank services, including savings accounts, home loans, credit card management, personal loans and other things according to the statement issued by the bank. The bank has presented this as a vital decision, especially in times as difficult as the pandemic.

How customers can take advantage of the facilities

1) Customers must first log into the “iMobile Pay” application and select the “Cards and Forex” section.

2) Then, you must go to the “Other bank credit card” section.

3) Tap the option that says “Add Card” and enter the details of that respective card as needed.

4) You will then receive an OTP which you will need to register, after which the card will need to be added instantly.

5) Once you have registered and linked the card to the app, it can be managed from the section called “Other Bank Credit Card”.

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